The transition to the new AMS supports our 2024-27 strategic plan goals of providing a compelling customer experience and delivering a modern and efficient technology infrastructure. You now have enhanced self-service features, including immediate access to benefits upon renewing or joining, password reset, membership and certificate PDFs, member type changes, chapter membership additions and auto-renewal. Certification candidates also have a streamlined application and bundled exam prep options.
Our comprehensive communications plan has ensured our members and certified professionals are as knowledgeable and prepared as possible. Be watching for more information and check this page regularly for updates and additional resources to help you through the transition.
An AMS is a software platform that manages an organization’s membership, events, certifications, e-purchases, and more.
The AMS impacts how you will manage your membership, apply for certification, schedule a certification exam, complete recertification, register for events, make purchases, and access learning materials, making these processes more efficient.
Key components include e-commerce, the website, Learning Management System (LMS), membership renewals, meeting registrations, and certification management.
The transition will occur early in 2025.
Everything! The website will reflect ACSM’s new branding and the Member Hub will be more easily accessible. Additionally, the interface will be more user-friendly, and navigation to services like renewals, event registration, and courses will be streamlined.
Yes, your log-in credentials will change. You will no longer need an ACSM ID number to log-in. Instead, you will use your email address associated with your ACSM account. On your first log-in, you will be prompted to set a new password.
Membership renewal will be easier and faster, with automated reminders, simplified online payments, and auto-renew options.
For current certified professionals, the last day to print a score report for any currently held certification is Feb. 12. To access a score report, log into your PearsonVue account here.
After this date, no past score report will be available.
Auto-pay will be available for membership. Future updates will include subscriptions to content.
The exam registration, application, and scheduling processes will all be integrated into the AMS, making it a more convenient one-stop shop to become certified.
Effective Jan. 1, 2025, ACSM will neither offer nor renew the following certifications:
However, if you previously earned one of these certifications, you will retain it, it will still appear in the “My Certifications” section of My Account/My ACSM, and you will no longer need to recertify in order to keep it.
Your access will remain, but with improvements in the course catalog and progress tracking.
All courses purchased and completed before December 31, 2024, will transfer all Continuing Education Credits (CECs) earned into the new system. However, we cannot guarantee that courses not completed will transfer progress completed accurately and may reset to the beginning of the course. If reset, you can still earn the Continuing Education Credits (CECs).
No.
For Candidates with Scheduled Appointments AFTER February 13, 2024:
Appointments after Feb. 13, 2025: If your exam is currently scheduled for Feb. 13, 2025, or later, your appointment will be canceled due to the system transition. The new system will go live on Feb. 20, 2025, and you will need to reschedule your exam at that time using the new process. Further instructions on accessing the new system and rescheduling will be provided after Feb. 20.
IF you want to take the exam prior to the system blackout period, access your PearsonVue account and reschedule to a date/time prior to February 13, 2025.
Last Day to Schedule in the Current System: The final day to register for an exam in the current system is Jan. 31, 2025.
Blackout Period: From Feb. 13–20, 2025, no exam scheduling, rescheduling or cancellations will be possible due to the system transition.
Next Steps:
After Feb. 20, 2025, the new system will be live, and candidates can begin scheduling and re-scheduling exams.
Additional guidance and instructions will be sent to help you navigate the new system.
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